Application Support

About TouchTax

TouchTax (Mobile Tax Code and Regulations) is a product of BlackCatWorks Enterprises, Denver, Colorado.  TouchTax is available for Apple iPads and iPhones, Google Android phones and tablets, the Amazon Fire Tablet, the Barnes & Noble Nook (planned in Fall 2012), HP/Palm webOS phones and tablets, including the HP/Palm Touchpad, and the BlackBerry PlayBook.  Certain portions of TouchTax are developed in the native programming language of the respective device platform (Enyo, HTML5, Java, Cocoa).  Certain platform versions of TouchTax also incorporate elements of PhoneGap and JQuery Mobile, each available online.  TouchTax on HP/Palm incorporates the well-written database extension by One Crayon.  The HP/Palm TouchPad and Apple iOS versions are developed with 100% pure Enyo programming language.  The Android version is developed with 100% pure Java programming language.

Troubleshooting Common Issues

1. Question: I’ve updated TouchTax 2.0.1 for Android from version 1.1.0.  Every time I start TouchTax now, the application crashes.  The error may show the following message: “SQLiteException in SQLiteCompiledSql.native_compile().”
   1. Answer: This is a known occurrence with older devices that are updating from TouchTax 1.1.0 to 2.0.1.  To fix the error, first uninstall TouchTax (Settings -> Application -> TouchTax -> Uninstall).  Then, reinstall TouchTax from the Google App market.  If the error continues, please contact support at support@touchtax.com. We apologize for the inconvenience.
2. Question:  When will the new version of the Code and Regulations be published in TouchTax?
   1. Answer:  TouchTax is updated within a few weeks of each federal update of the official finalized Code and Regulations.  The federal government appears to be updating these materials each May and June.  The next Code update is expected in May 2013, and the new Regulations update is expected in June 2013.

Getting Application Support

I look forward to hearing from you regarding bug reports, feature request and other comments.  Feel free to email me at support@touchtax.com or use the comments section of this posting.

Circular 230 Information

The TouchTax Internal Revenue Code of 1986 and Treasury Regulations sources are derived from the U.S. Government Printing Office.  The United States Code, including Title 26 thereof, is a consolidation and codification by subject matter of the general and permanent laws of the United States.  It is prepared by the Office of the Law Revision Counsel of the United States House of Representatives.  The Code of Federal Regulations (CFR) annual edition is the codification of the general and permanent rules published in the Federal Register by the departments and agencies of the Federal Government.  While every effort has been made to ensure that the database files available through the TouchTax application for Title 26 of the Code of Federal Regulations are accurate, those using TouchTax for legal research should verify their results against the printed version of the Code of Federal Regulations available through the U.S. Government Printing Office.

To ensure compliance with requirements of the Internal Revenue Service under 31 CFR Part 10, Section 10.35, the author of TouchTax and this TouchTax Blog informs you that, under no circumstances and notwithstanding any statement to the contrary contained within the TouchTax application and on any post, page or other entry on this TouchTax Blog, any tax advice contained in this communication and any other communications on this TouchTax Blog (including any attachments) were not intended or written to be used, and cannot be used, for the purpose of (a) avoiding tax-related penalties under the Internal Revenue Code of 1986, as amended, or (b) promoting, marketing or recommending to another party any tax-related matter addressed herein.